Terms

FutureBox is a studio: you write songs with AI, sing on them yourself, clone your voice to read a podcast, and put a video to them. An account is free to open and you can use a real part of it without paying.

You need to be 18 or older to hold an account. If you are younger than that, a parent or guardian holds the account, agrees to this, and is responsible for what is made on it.

The songs, recordings, videos and shows you make here belong to you. FutureBox does not take ownership of them and does not license them to anybody else.

A song made with your free credits is a finished song. It is not marked, not degraded and not on loan; it is yours the same way a song made on a plan is. What a plan adds is more of them, the video engine, voice cloning and the rest — not the removal of something done to the free one.

One limit worth knowing, because it is real and not fine print:

• Generated music is not guaranteed to be unique. An AI model can produce something close to what it produced for somebody else. FutureBox cannot promise originality and does not warrant that anything generated here is free of somebody else's rights.

Before releasing anything commercially, satisfy yourself that you are entitled to. That is your call to make and it is not one this app can make for you.

These are the rules that get an account closed, and each exists because the harm is real rather than theoretical:

• Clone a voice that is not yours. A voice identifies a person. Cloning one without them is impersonation whatever it was meant for. You confirm the voice is your own before a clone is made, and that confirmation is kept.
• Train a sound on music you do not own. Same reason, same confirmation.
• Upload recordings you have no right to.
• Ask for a named person's voice or style. Prompts that name a real artist — “in the voice of”, “in the style of”, “sounds like” followed by somebody's name — are refused. Describe the sound instead: the tempo, the instruments, the era, the delivery. That is also how you get a result you are entitled to release.
• Impersonate anybody, or present a generated recording as a real person having said or sung something, or make anything built to be taken as a real recording of a real event.
• Use the app to make material that is illegal, that sexualises children, that incites violence against anybody, that harasses somebody, or that is a script for defrauding somebody — including anything read in the name of a bank, an insurer or an authority.
• Resell access, share one account among several people, or run the app through your own service without an agreement.

Break these and the account is suspended or closed. Where the law requires it, the matter is reported.

They are not only a document. Every prompt is checked on the server before it reaches an engine, by a fixed set of rules and then by a model that reads the sentence. A refused prompt costs you nothing: it is refused before any credit is taken and before anything is generated.

• A refusal says what it refused and, where there is one, what would work instead. It is not a wall.
• Refusals are recorded — the rule, where it happened, the time, and the first 200 characters of what was typed. Prompts that are allowed are not recorded this way.
• Six refusals in thirty days stops the account generating. A prompt that merely strayed near a famous name does not count towards that; the serious categories do. Nothing is deleted, and you can write and say why it is wrong.
• For video, for cloning a voice, and for training a sound, a request does not go ahead at all while the check cannot be run. Those three are refused rather than waved through.

No screen catches everything. This one will sometimes refuse something ordinary and will sometimes miss something it should have caught. When it refuses something it should not have, write and say so — that is how the rules get better rather than merely stricter.

You do not need an account here, and you do not need a lawyer, to have something taken down.

Tell us on the help page, with a link to what you have found and enough to show it is you. Anything that is a voice clone, a likeness or a recording of somebody who did not agree to it is taken down while it is looked at, rather than after. If it turns out to have been made from a cloned voice, that voice is deleted from the voice service as well as from here, and the account that made it is dealt with under the rules above.

The same page takes a copyright complaint, from a rights holder or from somebody acting for one.

You need to be 18 or older to hold an account and to pay for a plan. If you are younger than that, a parent or guardian holds the account and is responsible for what is made on it.

Generating costs credits. A plan includes an allowance every month; a top-up pack is bought separately.

• A month's allowance is for that month. It does not roll over, and it is granted on your first visit of the month rather than by a clock.
• Bought credits do not expire while your account exists, and are used before the month's allowance.
• A failed generation is refunded. Credits are taken before the work is asked for and given back if it does not happen. If you believe something was charged and not delivered, write and it will be put right.
• A top-up pack costs more per credit than a plan does. That is stated where the packs are shown; the plan is the cheaper way to get credits every month.

Plans are monthly and renew until you cancel. Payments are taken by Paystack; no card details pass through FutureBox.

Cancel any time, from inside the app. A month you have already paid for runs to its end — it is not refunded and it is not cut short. Nothing more is charged after that.

If a price changes, anybody on a plan is told by email before it applies to them, and can cancel first.

South African consumer law gives you rights that this document cannot take away, including in respect of goods and services that are not as described. Nothing here limits them.

You can delete your account from inside the app. It removes your songs, videos and episodes and every file behind them, any cloned voice — from the voice service as well as from here — any trained sound, your credits, your collaborations and your profile.

It cannot be undone. There is no grace period on purpose: keeping recordings of your voice for a month after you asked us to stop would be the opposite of what you asked for. If you are on a plan it is cancelled first, and if that cancellation fails nothing is deleted.

The app is provided as it is. It is not promised to be available without interruption, and a generation is not promised to be good, unique, or fit for any particular purpose.

Parts of it depend on services run by other people — ElevenLabs for music and voices, Anthropic for the copilot, Supabase, Vercel, Paystack. If one of them is down or changes what it offers, the part of FutureBox that uses it is affected, and that is outside anyone's control here.

Where the law allows a limit, FutureBox's liability to you is limited to what you have paid it in the twelve months before whatever went wrong. Nothing here limits liability for death, personal injury, fraud, or anything else the law does not permit to be limited.

An account can be suspended or closed for breaking the rules above, for using the app in a way that costs money to serve and was obviously not intended, or where the law requires it. Where it is fair to do so you are told why and given a chance to answer.

If these change in a way that affects you, the date at the top changes and anybody with an account is told by email before it takes effect. Carrying on using the app after that is how you accept them; if you would rather not, delete the account.

South African law applies, and the courts of South Africa have jurisdiction.

This document is written in English, and the English version is the one that governs. Parts of the app are shown in Afrikaans; where a translation and this document disagree, this document is what was agreed to.

Ask about anything in this document on the help page. See also the privacy policy, which covers what is kept and who sees it.